Patient safety is our top priority in everything that we do at Cosmex Clinic. Our Clinic Director, Lou Sommeruex constantly reviews staff training and clinic procedures to ensure the clinic is operating to the highest standards. As a part of this constant activity, the clinic is closely monitoring the Covid-19 (CoronaVirus) pandemic during these uncertain times.

Cosmex Clinic is taking the evolving situation with Covid-19 (CoronaVirus) seriously, and as such has adopted a number of measures to ensure the safety of our patients and staff. To best protect everyone the following steps have been taken:

  1. We have created a safe environment as best we can.
  2. We will contact you and cancel if we are concerned your health is at risk.
  3. Your contact with other patients will be kept to a minimum.
  4. We have a direct-to-home delivery service for creams, etc. just call the clinic and we will complete the financial process and save you the journey.
  5. We will do online consultations and, in the case of skincare, will be able to follow through with a prescription and products.
  6. If you are nervous about attending for your usual treatments, contact us and use this time to have that skincare consult you always wanted using FaceTime or WhatsApp. We can plan for the future booking when the situation settles.

For further details of how we are ensuring the safety of our patients then please visit this previous press release:

Cosmex Clinic in Cambridge, a leading Aesthetic Clinic offering a range of treatments such as injectables, laser hair removal, tattoo removal and many more is taking the situation with Covid-19 (Coronavirus) extremely seriously and has implemented a number of precautionary processes to ensure the clinic is as safe as possible for both our patients and staff.

We understand this must be a concerning time for our patients and want to assure them that the clinic is taking every precaution reasonably possible to provide a safe environment for treatments.

As a leading aesthetic clinic, we would encourage all our patients to avoid treatment if they are feeling unwell and contact their GP at the earliest opportunity. Our standard cancellation policy applies, and we are happy to reschedule appoints in the event a patient is showing symptoms or has been in contact with someone displaying symptoms of Covid-19.

The clinic will continue to follow guidance from Public Health England and ensure that we are doing all we can to maintain our high standard of patient safety and care.

The measures taken by Cosmex Clinic to minimize the risk presented by Covid-19 include:

  • Encouraging all visitors and patients to the clinic to sanitize their hands using Cutan, our medical-grade handwash or using the handwash facilities on site ensuring they are washing for at least 20 seconds.
  • Supplying ample tissues and supporting the Catch it, Bin It, Kill it initiative. Tissues are available in all rooms throughout the clinic.
  • Implementation of a cleaning schedule of all high contact surfaces to ensure they regularly disinfected using Clinell surgical grade cleansing wipes.
  • All our treatment couches in the treatment rooms are disinfected between patients, our incredible team also wear gloves when carrying out any treatment.
  • Patients’ skin is cleansed using Clinisept+ which ensures the treatment area is hygienic and properly cleansed.
  • Scheduling appointments to avoid large crowds within our waiting area and you will be taken to your treatment room as soon as it is available.
  • All clinic employees are aware of the symptoms of Covid-19 and the clinic is fully supportive of them self-isolating if they feel there is a risk they have contracted the virus.